Azam Tv Media

Africa

Azam Tv Media

How Azam TV Unified Subscriber Management and Business Operations with ERPNext

About

Azam Tv Media

Azam TV is a leading direct broadcast satellite television service headquartered in Dar es Salaam, Tanzania, and part of the Bakhresa Group.

Apps implemented

ERPNext

Industry

Others

modules implemented

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We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

As Azam TV expanded its subscriber base across multiple countries, managing business operations through different software applications became increasingly difficult.

Business data was spread across multiple systems, making it difficult to maintain consistency and visibility.
Subscriber management and payment tracking required additional manual effort.
Subscription renewal follow-ups depended on manual processes, resulting in delays.
Inventory, procurement, accounting, and HR operations were managed through separate applications.
The company needed a centralized platform that could connect subscriber services with internal business operations.

Benefits

ERPNext, together with a custom CMS website, helped Azam TV manage both subscriber services and internal business operations from a single platform.

Centralized finance, procurement, inventory, and HR processes. Integrated the CMS website with ERPNext for subscriber management.
Automated subscription renewal reminders to improve payment follow-ups.
Simplified accounting and subscription payment tracking.
Improved inventory and procurement management through a unified system.
Reduced manual effort by connecting business processes across departments.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

The ERPNext implementation provided Azam TV with a connected platform to support its growing business.

Improved visibility through a single source of business data.
Better subscriber management with automated renewal notifications.
Reduced dependency on multiple software applications.
Connected customer-facing subscription services with backend operations.
Established a scalable platform to support future business growth.

Conclusion: With ERPNext and a custom CMS website, Azam TV replaced multiple disconnected applications with a centralized business management platform. The solution improved subscriber management, streamlined internal operations, and provided a scalable foundation for the company's continued growth across East Africa.

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Implemented by

Tridots Tech Private Limited

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Inspire people by sharing how Frappe has positively impacted your business.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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